Information, incentives, news, tips and discussion for affiliates of women's gift retailer pressies4princesses

June 16, 2009

New Web2.0 for Conversion’s Sake

Filed under: Uncategorized, news — Tags: , , , — admin @ 2:25 pm

We added new web2.0 functionality to the web store today. “Most Recently Viewed” keeps track of the gifts that each visitor has looked at in detail. By that we mean they must have looked at the detail page for the gift (ie clicked through for more info/ bigger pics).

The list of “Recently Viewed” appears far right, outside of the main page and (conveniently!) right next to the shopping basket. It’s a rolling list of 5 of the most recently visited items. The records persist beyond the session such that a returning visitor is greeted with stuff they were looking within last 7 days.

For visitors the benefits are:

1) Effortless route back to products that picqued there interest

2) Easy comparison between those items

3) Automatic – no need to click to remember something

4) Reminder of great stuff they’ve seen before – ideal for split/ unfinished shopping sessions

For affiliates the anticipated benefit is higher conversions. Why?

1) Visitors have a running visual prompt of gifts that have picqued their interest

2) Split sessions restart with a ready reminder of what visitors were looking at previously

3) Their own ‘hot list’ is right next to the shopping basket, tempting additional spend

It was only launched today, so no stats to prove as yet, but this is where we are coming from with this change. Will add data when available.

Steve

June 9, 2009

10% Less Bouncy Homepage

Filed under: news — Tags: , , , — admin @ 3:30 pm

It wasn’t that bouncy before, but our new simplified homepage is even less bouncy; over 10% less! More than that, it is funnelling more visitors toward telling us whom they are buying the gift for (from 1/3 to over 1/2), which helps us convert much more succesfully.

Much simplified homepage reduces bounce 10%

Besides the statistically-proven bounce improvement, we also noticed very strong sales over the weekend and so far this week, though it’s a little too early to attribute to this change.

On the back of this improvement we’re already making and planning further changes one click at a time in downstream pages. More on that later!

Steve

June 3, 2009

More Conversion Testing

Filed under: news — Tags: , , — admin @ 4:11 pm

Pressies4princesses has a new homepage today, as part of a host of conversion improvement changes we are testing. We are rolling tests through every level of the store. Each time we are trying to beat the old design/ layout on bounce, engagement and conversion metrics. And, each new design is going through subsequent modifications, which will become more subtle as we hone winning changes.

Have a look yourself at the new homepage and feel free to comment here. If you don’t know/ remember what the old homepage looks like, it’s here: old home page.

The old homepage was a recent modest redesign itself. The best-selling products box was added to replace a range advert and offers column. These changes ever-so slightly increased bounce (which was very low) and had no discernible impact upon engagement or conversion. Hence the more fundamental rethink.

Our intention with totally new design is to improve engagement. We never had a problem with bounce rate on the homepage. But a visitor clicking something (anything!) on the page (in confusion, desperation or otherwise) has little value. It doesn’t mean they “buy in” and we don’t know anymore about them as a result. Here we are trying to channel them into revealling more about there gift search and as a result we will be able to better segment the products and messages to them. That’s the concept, anyway!

It goes without saying that affiliates will reap the benefits of our return to obsessive self-improvement.

Thanks,

Steve

May 26, 2009

Improving Our Conversion

Filed under: news — Tags: , , — admin @ 5:23 pm

We are revisiting conversion. We spent a lot of time and effort on it last year, which led to dramatic improvements. Minor changes have been made since – like repositioning elements in the mast. But, starting last week, we started tearing our current layouts to pieces with the aim of improving our salesmanship further.

First came a new home page, launched last week. A lot of space has been given over to a new best-sellers box. The results are very positive. But, more changes are in the pipeline. We’re putting one major change live at a time to enable objective comparison of each change.

Today, we’re putting the finishing touches on a new layout and navigation for the category pages. We’re testing it in the Girlfriend/ Wife section first. The objective is to make it easier for people to shop how they want to and to access “ideas”, instead of just lists of products. Our research is telling us the majority of people see themselves as “idea hunters” rather than “shoppers” when they first visit. And, it’s our job to convert them into buyers buy selling them great ideas!

We’ll keep you posted on progress. Meanwhile don’t forget to take advantage of the Lolita Glasses incentive currently running.

January 27, 2009

New openness launched

Filed under: news — Tags: , , — admin @ 11:18 am

Friday 23rd Jan, we launched a whole new subdomain of pressies4princesses at info.pressies4princesses.co.uk. The aim is to inform anyone interested in our business, let them really get to know us AND communicate/ participate with us.
info.pressies4princesses.co.uk
info.pressies4princesses is built on a community-plumbing content management system, so it’s not just a another static website for us to “broadcast” from. Here, customers, commentators, the media – any visitor – can have their say.

Obviously, we will be filtering submissions to prevent link spamming and cutting out any profanities, but we won’t be censoring the commentary. Openness is key.

Why should gift affiliates care? Well, this site represents a major change in tact for us. Ever since we started trading 3 years ago, we’ve been pretending to be big and corporate. Now, we’re not pretending to be anything. We are giving customers the chance to get to know (and hopefully love) us for who we are. As the French say, “vive le difference”! That’s got to help conversion and repeats.

We’re anticipating that this new site will be more tightly integrated into the gift catalogue in the near future. Meanwhile, we busily filling the holes in the content.

Watch out for new developments in the store, as we figure out how to use the participatory angle in a really neat way to help conversion and repeats further.

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